Customer Support & Sales Support Executive

Customer Support & Sales Support Executive

DESIGNATION

  • Executive - Customer Support and Sales Support

JOB Role

  • To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and shipment instructions.
  • Execution of the customer complaints recording & responding to enquires and follow up actions thereby as per the set response time.
  • Control & Monitor materials issued for Customer trials & follow up actions.

Responsibilities

  • Timely response to OA, PI, SI, Quotation, Customer Complaints and Enquires received over phone, email , fax etc.
  • Customer Database Management
  • ISO Documentation for CS and Marketing
  • Generation of Weekly and Monthly reports
  • Data Management of back up in share folder

Skills

  • Communication Skills
  • Computer Skills
  • Database Management

Competencies

  • Application Engineering

Education

  • Composure                 Critical
  • Customer Focus           Critical
  • Action Oriented            Critical
  • Pro-Action                   Essential
  • Prioritisation                Essential

Experience

  • Fresher with minimum 60% marks or with one year relevant experience

Functional Area

  • Customer Support and Sales Support

Terms and Conditions

  • Only Female Candidates

Link

  • Please visit us at :www.strategiautomation.com
    For further information on company kindly go through the below link: http://www.slideshare.net/secret/ynRoV0rmRc8vwM

LOCATION

CAD/CAM machines

Contact us

Plot #25/B,
Doddanakundi Industrial Estate,
Off Whitefield Road,
Behind Graphite India,
Bengaluru, Karnataka,
560048
Email : strblr@strategiautomation.com
Phone : +91-80-41206806/41163136/7